Privacy Policy

Who we are

Homeshop and Homeshop Catalogue are trading styles of The Home Shop Catalogue Ltd.

Types of information we gather and how we use it

The Home Shop Catalogue LTD collects information from users of this web site, including the information you send to us when submitting information from contact forms located on the site. The Home Shop Catalogue LTD may keep track of this information and the information that you provide to us when you visit the site for our internal review, business development, research, marketing and promotional purposes, press inquiries or aggregate statistical analysis and site customisation.

We may also use this information to solicit email for business development, research, marketing or promotional purposes or press inquiries. We store this information in our database and do not plan to share it with third parties. For marketing purposes, we share customers email addresses with HubSpot and Google to perform services on our behalf, and by making a purchase we consider it as consent for sharing this information. If we ever need to share this information with other third parties, we will notify you. You can request to remove your name and related information from our database by contacting us at mydata@homeshopcatalogue.co.uk.

As well as direct dispatch we sometimes use 3rd party manufactures and distributors in the supply of goods, to this end we will share address and contact information with our logistic and fulfilment partners weve ensured their compliance within the GDPRs guidelines, if you wish further information on who we share your information with please contact mydata@homeshopcatalogue.co.uk.

We may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. We may provide this information by post or email. If you would rather not receive this information please send an e-mail to mydata@homeshopcatalogue.co.uk stating your preferences.

Your Consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Because the Internet infrastructure is global the information you provide may be transferred outside the European Economic Area that does not have similar data protection legislation during use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

Cookies

The Home Shop Catalogue LTD may collect other types of anonymous data from web site users through the use of "cookies", which are text files that a web site places on the hard drive of your computer indicating what pages you visited. When you return to the web site, your browser sends that information back to the site. The Home Shop Catalogue LTD may use the information provided by cookies to analyse trends, administer the site, or for research and marketing purposes. By using this site, you consent to us using this practice.

Cookies are small text files that are placed on to your computers hard drive by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

The cookies used by this website and their purpose are identified and described in the table below. Please b aware that denial of the cookies used by this website may prevent parts of the website from working properly.

First party cookies

First party cookies are set by the website you are visiting, and they can only be read by that site. To make full use of the online shopping experience on Home Shop Catalogues websites, your computer, tablet or mobile phone will need to accept these cookies.

Session cookies

Session cookies are stored only temporarily during a browsing session and are deleted from the users device when the browser is closed. This is used for example to keep track of your login or shopping basket while using our site. These are strictly necessary to the working of the website, and if they are disabled then various functionalities on the site will not work as expected.

Persistent cookies

These cookies are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. We use these persistent cookies when we need to know something related to you for more than one browsing session. For example, "Remember Me" login facility, or retaining shopping basket details across multiple sessions.

Tracking cookies

These cookies enable the function of our authorised providers (like Google Analytics) to help us gather and analyse non-specific visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. These are typically persistent cookies.

Third party cookies

When you visit any Homeshop website, you may notice some cookies that are not related to Home Shop. If you go on to a web page that contains embedded content, for example from Facebook, Twitter or YouTube, you may be sent cookies from these websites. We dont control the setting of these cookies, so we suggest you check the third-party website for more information about their cookies and how to manage them.

Managing cookies

Most web browsers allow some user control of most cookies through the browser settings.

To opt out of being tracked by Google Analytics across all websites visit: https://tools.google.com/dlpage/gaoptout

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

There are a number of ways to manage cookies. If you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.

You can easily delete any cookies that have been installed in the cookie folder of your browser. You can search for "cookies" in the "Help" function for information on where to find your cookie folder and the controls to manage them.

If you continue to browse our sites without adjusting your browser settings you are agreeing to our use of the cookies listed above until such time as you adjust your browser.

Links

Our web site contains links to other web sites belonging to partners, clients and other sites of interest to our users. The Home Shop Catalogue LTD does not control the privacy practices of these other sites. You should make sure that you know when you have left our web site and if the web site you visit collects personal information, that you have read that sites privacy policy.

Security

The Home Shop Catalogue LTD protects your personal information with several security measures. In addition to normal precautions such as physical security and firewalls, we have strict internal security policies. Your data is processed in accordance with local law.

Card Payments

We do not hold or store any card details on our website or database. You are transferred to Home Shop Catalogue PayPal merchant services page hosted on PayPals payment servers where PayPal have strict policies and procedures to handle your card details safely and securely.

Privacy Complaints

If you believe that The Home Shop Catalogue LTD has not complied with the provisions of this privacy policy, please email your complaint to us at mydata@homeshopcatalogue.co.uk.

How Long We keep Your Records

The Home Shop Catalogue LTD will keep your information for 6 years from the end of the last company financial year they relate to, or longer if:

  • They show a transaction that covers more than one of the companys accounting periods
  • The company has bought something that it expects to last more than 6 years, like equipment or machinery
Sale of Business

In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers advisers and will be passed on to the new owners of the business.

Contact information

The Company welcomes any queries, comments or requests you may have regarding this Privacy Policy. Please contact the Company by calling 01305 786700 or e-mailing mydata@homeshopcatalogue.co.uk.